Returns Policy

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags attached, and accompanied by your receipt or proof of purchase.

To start a return, please contact us at sales@gmdesignwear.pro. Returns should be sent to:

GM Designwear
Unit 8a, The Courtyard
Claregalway
Co. Galway
H91 K030

If your return is accepted, we will provide instructions on how and where to send your package. Items returned without first contacting us will not be accepted.

If you have any questions regarding a return, please email sales@gmdesignwear.pro.

Damages and Issues

Please inspect your order as soon as you receive it. If your item is defective, damaged, or you have received the wrong item, contact us immediately so we can assess the issue and resolve it as quickly as possible.

Exceptions / Non-Returnable Items

The following items cannot be returned:

• Jewellery

• Gift cards

Sale items are not eligible for a refund. If returned within our returns policy and in suitable condition, sale items will be issued with a credit note only.

Exchanges

The quickest way to exchange an item is to return the original item. Once your return has been accepted, you can place a new order for the item you require.

Refunds

Once we receive and inspect your return, we will notify you whether your refund has been approved.

If approved, your refund will be processed to your original payment method within 10 business days. Please note that it may take additional time for your bank or card provider to process the refund.

If more than 15 business days have passed since your refund was approved, please contact us at sales@gmdesignwear.pro.